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Integ Network Solutions
is your single-source solution for all of your information technology requirements. From product procurement, service and support to asset disposal, we can manage your entire information systems inventory. The following outline summarizes our services and demonstrates our ability to implement a complete Systems Lifecycle Management Program.
Network Support
Integ Network Solutions maintains a highly trained staff of Systems Engineers. This advanced team of technical engineers has experience in a wide variety of PC LAN/WAN environments. Some of our network support capabilities include:
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Authorizations by such manufacturers as 3COM, Compaq, Hewlett-Packard, Microsoft and Novell
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A single dispatch number
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Support up to and including 24 hours a day, seven days a week
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Network support, troubleshooting, diagnosis and disaster recovery programs
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On-site and/or remote network administration
Project management for network consulting, design and implementation
Systems Maintenance
Integ Network Solutions employs a highly trained Customer Engineering staff capable of providing quality hardware maintenance services. Our on-hand inventory of spare parts will ensure your equipment is repaired quickly and downtime is minimized. Some of our capabilities and qualifications include:
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Guaranteed response and repair times, on-site, carry-in and depot programs
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A single dispatch number
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Service up to and including 24 hours a day, seven days a week
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A+ certified Customer Engineering staff
Value-added services including upgrades, installations, moves, inventories, etc.
Training
Integ Network Solutions offers applications training to many of its customers. Users can be trained on-site at your own location so as to limit your employee downtime.
Help Desk
Integ Network Solution's Help Desk staff provides the first line of support for hardware and software problems. Remote diagnosis and problem resolution is handled over the phone for clients requiring rapid solutions to common problems. Some options include:
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Application software and network support for such products and Microsoft Office, NT, Windows, MAC software
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Client-specific software package support
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Automatic engineer dispatching
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Service up to and including 24 hours a day, seven days a week
Cabling Installation & Maintenance Service
Our Cabling System Engineers will provide you with cabling services and coordinate them with other service activities such as product procurement, delivery and network installations. Some of our capabilities and qualifications include the following:
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3Com, Berk-Tek and Leviton
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Fiber-Optic, Coaxial, Shielded and Unshielded Twisted-Pair cabling
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Cabling documentation and testing
Product Procurement
Through our strong partnerships with the industry’s largest and most respected aggregators,
Integ Network Solutions provides product procurement services:
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Product marketing and distribution for vendors such as Compaq, Hewlett-Packard, IBM, NEC, Novell, Gateway and Microsoft
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Product testing and delivery
Internet Services
Integ Network Solutions maintains its competitive advantage by offering cutting-edge technological services. We provide Internet services to companies requiring access to the vast array of information that resides on the
internet. Several of our offerings include:
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